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Anonymity on an engagement survey

A low threshold lets a small team see a result. It also makes a comment easier to guess.

Key takeaways

  • The threshold is a product decision, not a slogan about trust.
  • FeedbackPulse hides results until at least three people answer.
  • A higher bar protects small groups and can hide the team you wanted to hear.
  • I ask what a manager can see when the group is under the threshold.

People answer an engagement survey when they believe the result will not identify them. The product enforces that with a number. I look for the number before I look at the color of the dashboard.

The number is the feature

  • FeedbackPulse

FeedbackPulse’s homepage says survey results stay hidden until at least three people have answered. That is a low bar, and it matches a product aimed at teams that are not huge. A 12-person team can see a result. A team of two cannot, which is the point.

What the number trades away

Three responses in a team of eight is easier to guess than ten responses in a department of two hundred. I do not call one threshold safer in the abstract. I ask whether the grouping on the page matches the team that will read the result.

Comments are a separate risk

A score can clear the threshold while a written comment still names a shift, a manager, or a project. I ask whether comments are shown with the score, held back, or editable before a manager sees them. The engagement guide asks a version of that question on each entry.

What I ask in the demo

  • What is the smallest group that can see a score, and who sets the group?
  • What does a manager see when the group is one response short?

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